The CJI Manifesto: When Consultants, Hoteliers, and Mad Men Collide

Welcome to the future, where the precision of consulting, the allure of hospitality, and the innovation of marketing agencies converge into one extraordinary enterprise. Enter CJI: a visionary endeavor by founder Lily Comyn, who recognized it was time for these dynamic sectors to coalesce beyond the casual interactions of industry gatherings. What emerges when you combine a consultant’s analytical prowess, a marketer’s charisma, and a hotelier’s hospitality? Join us on an exhilarating exploration of the pillars building this new frontier.

Where Everybody Knows Your (Brand) Name

Imagine entering a meeting that feels as welcoming as the lobby of a five-star resort, where strategies are devised with the detail of a Michelin-starred menu, and every message resonates deeply as it’s crafted uniquely for you - because it truly was. At CJI, we're not just reinventing marketing; we're transforming it into an immersive experience. Our approach integrates a deep understanding of the customer journey, aligning our insights so fluidly with your business goals that the outcomes seem innately yours. This era focuses on cultivating your brand and centering your customers, all while fostering creative and tailored consultancy solutions designed to enhance customer satisfaction and engagement.

Seamless Service with a Smile (And Data Analytics)

At CJI, our focus is on using the warmth and attentiveness of hospitality to genuinely care for your customers. We combine the rigorous analytics of marketing with the delicate touch of hospitality, all enriched with strategic consulting insight. We transcend the traditional use of big data to embrace a grander vision of hospitality. Imagine advanced CRM systems that not only predict customer needs but address them with the proactive sophistication of a premier hotel, ensuring every interaction is thoughtful and precisely tailored. This method transforms personalized marketing into proactive service, foreseeing and fulfilling customer desires with the finesse of a skilled butler, yet powered by intelligent, data-driven insights.

The Cross-Training Cocktail Party

Here’s where the narrative takes an even more compelling turn. Picture this: a marketer, a consultant, and a hotel manager walk into a bar. The marketer enhances reach and resonance, the consultant provides deep analytics, and the hotelier ensures flawless execution with unparalleled elegance. At CJI, our cross-industry training brings this diverse expertise together under a single, customer-focused strategy. Your brand manager could effortlessly assume the role of your event coordinator, ensuring your product launch replicates the meticulous service of a luxury spa. This integration ensures every aspect of your campaign is executed with precision, tailored to both dazzle and deliver exceptional customer experiences.

Big Data Meets Bigger Hospitality

At CJI, we marry the analytical strength of marketing with the sensory acumen of hospitality, all sharpened by strategic consulting expertise. This isn’t merely about utilizing big data; it’s about amplifying the concept of big hospitality. Imagine a world where CRM systems are leveraged so efficiently they don’t just collect data; but instead they proactively anticipate customer needs. This isn’t only about personalized marketing; it’s a custom service experience, reminiscent of a butler who knows your preferences before you do, enhanced by smarter, data-driven insights. Every customer interaction is designed to be proactive, considerate, and exceptionally tailored, ensuring memorable and impactful experiences.

CJI isn’t just another agency or consultancy; it’s a movement. It’s where business meets pleasure, data meets delight, and every strategy is served on a silver platter. If you thought marketing was just about ads, prepare to have your mind blown and your whims catered to. Welcome to the future of marketing — welcome to CJI, where business is anything but usual.